PROVEN AND RELIABLE
We organize around our partners and deliver the quality and performance they demand.
PROVEN AND RELIABLE
We organize around our partners and deliver the quality and performance they demand.
EFFICIENT AND VALUE DRIVEN
We help our partners realize significant cost savings while maintaining or improving their service delivery.
ENGAGED AND MOTIVATED
We source a stable and engaged workforce that is committed to delivering value and success.
IMPACTFUL AND TRANSFORMATIVE
We work to provide solutions that uplift not only our partners, but the people and the communities where we operate.
SCALABLE AND RESILIENT
We offer our partners flexible solutions on a global level that can match your growth and needs.
How we can help
We work with you and organize ourselves around your needs. Our business process outsourcing solutions are tailored to deliver impact to you and to the people and communities where we work.
Get startedSolutions
Our Performance
<2% Monthly Attrition
Engaged and experienced workforce
99.5% Quality Performance
Exceptionally high levels of accuracy
99.5% SLA Achievement
High performance operations
Our Impact
50/50 Balance
We look for balance in staffing, and strive to meet or exceed 50% women engaged
2/3 Reach
Nearly 70% of workers are from rural and underdeveloped areas and 65% are single or with households of less than 3 people
100% Difference
100% of employees earn minimum wage with 80% earning above the minimum wage
100% Opportunity
We strive for 100% of senior roles to be fulfilled through internal promotion
Our Commitment to You
Properly managed, socially impactful, business solutions. We work to improve your performance while improving the lives of the people and the communities where we work.
The Impact Choice
Impact Sourcing is choosing to do good while doing doing well. Its investing in your business while investing in people. We can help you be more competitive and more efficient while helping eliminate poverty, boost communities, and improve social welfare.
CONTACT US TO GET STARTED
Discover how agile, flexible, and highly experienced team can help you realise unprecedented operational improvements and efficiencies in your customer operations.